Shipping Policy
Delivery Time = Processing Time + Shipping Time
We apply a processing time of 1–3 business days (Monday to Friday). Orders placed before 17:00 (GMT-04:00 – Washington DC) will be processed the same day. All products go through a short processing phase before being shipped.
After processing, the average shipping time is 4–7 business days. This means you can expect a total delivery time of approximately 5–10 business days from the moment your order is placed.
Delays
During periods of unexpected high demand, delivery may take slightly longer than usual. We do everything we can to process orders as quickly as possible and appreciate your understanding if delays occur. Of course, we will keep you informed and aim to minimize any delays.
Shipping Service
For the delivery of our orders, we work with reliable carriers such as USPS, UPS, and FedEx. Thanks to this collaboration, you benefit from secure delivery and real-time tracking information, allowing you to easily follow your package.
Extras
To make your shopping experience as smooth as possible, we offer several advantages. Orders above a certain amount qualify for free shipping. You can also choose insured shipping with priority handling for a small additional fee, ensuring your order is handled with extra care.
Tracking
Every order includes tracking, so you can monitor your package from the moment it is shipped until it is delivered.
Customer Service
Our customer service team is always ready to assist you with any questions or concerns. We strive to provide the best possible service and do our utmost to ensure your experience is smooth and hassle-free.