Frequently Asked Questions

What is the delivery time of my order?
When you order from Quiet Bloom – Chicago, the delivery time may be slightly different from what you’re used to. Since our products are shipped directly from our suppliers, we save significantly on storage and transport costs. This allows us to offer our products at very competitive prices.

The average delivery time is 3 to 5 business days (Monday–Friday, excluding holidays).

What should I do if I haven’t received my order yet?
Due to high demand, your order may arrive slightly later than expected. We appreciate your understanding. If this period has passed and you still haven’t received anything, please send an email to info@quietbloom-chicago.com and we will look into it for you.

I want to exchange/return my order, how does that work?
To return an item, simply contact our customer service via info@quietbloom-chicago.com. Please include your name, order number (e.g. #0000) from your confirmation email, and the reason for your return.

We will provide you with the return address and confirm your return. After that, you can send the product back using a courier of your choice.

What are the return costs?
Return shipping costs are at your own expense. The exact cost depends on the courier you choose. Please check the courier’s website for current rates.

What are the conditions for returning my product(s)?
You have a return period of 30 days, starting from the day you receive your item.

You can only return a product if:

• The return period has not expired;
• The product is in its original packaging with all tags attached;
• The product has not been used.

Which payment methods can I use?
We accept the payment methods displayed at checkout. If you’re unsure whether your preferred payment method is accepted, follow the steps on the payment page to view all available options.

All transactions are processed through secure and reliable payment systems and are therefore 100% secure.

What if I didn’t receive a confirmation email?
That’s not supposed to happen. Please send an email with your full name and the email address used to place your order to info@quietbloom-chicago.com, and we will assist you as soon as possible.

Can I cancel my order?
If you wish to cancel your order for any reason, please send an email as soon as possible to info@quietbloom-chicago.com.

Include your name, order number (e.g. #0000) from your confirmation email, and the reason for cancellation.